Membership Problems

Membership still expired after renewal
Thank you in advance, your answers should help us solve this problem.
Please answer as much as you can

Name?

Name?

Are you a new member?

Are you a new member?

If no, when did you first join ALAMA?

If no, when did you first join ALAMA?

Date can be approximate

What date did you renew?

What date did you renew?

Did you renew before your membership had expired?

Did you renew before your membership had expired?

Could you log into the website after you renewed?

Could you log into the website after you renewed?

Could you open the members Forum area?

Could you open the members Forum area?

Could you open the members Library area?

Could you open the members Library area?

Could you book a Conference place?

Could you book a Conference place?

Do you know the error message which appeared on screen?

Do you know the error message which appeared on screen?

Please upload a screenshot of error message if you took one?

Please upload a screenshot of error message if you took one?

This type of file isn't allowed
The file size must be up to 5 MB

Any additional comments

Any additional comments